Deposits

On PrimeXBT we offer Direct Crypto deposits from your personal Crypto Wallets, Money deposits in USD, as well as ’Buying Crypto’ using a Bank card.

Additionally we offer Money deposits via Local Payment systems for Thailand, Vietnam and Brazil.

Besides the provided deposit options, the in-wallet currency exchange feature allows you to exchange BTC, ETH, USDT and USDC amongst each other directly in your PrimeXBT account.

To make a deposit, navigate the "Accounts" page of your account and click the blue 'Deposit' button in the Total funds section or next to the selected wallet:

Direct Crypto deposits

Direct Crypto deposits are deposits from your personal Crypto wallets to your PrimeXBT Wallets:

1️⃣ Choose your deposit currency

2️⃣ Select the destination of your deposit

The destination option allows to make a deposit directly to your Global Markets or Crypto Futures trading accounts.

For example: If an ETH Global Markets trading account has been chosen in the destination field, all further deposits will be automatically redirected and credited to your Global Markets ETH trading account. The destination of your deposits can always be changed again in the deposit form or in your Wallet.

3️⃣ Select the desired network

4️⃣ Copy the deposit Wallet address

5️⃣ Paste it into the destination field on the site/wallet service from which you are sending funds (or scan the provided QR code)

For ETH, USDT, USDC and COV deposits you must choose the network that matches your token type: \

• ERC-20 tokens are transfered over the Ethereum network.

• BEP-20 tokens are transfered over the BNB Smart chain (BSC) network.

Additionally PrimeXBT supports Direct Crypto deposits over the TRON network for TRC-20 tokens. Note that only USDT and USDC TRC-20 tokens can be transferred over the TRON network to your PrimeXBT account Wallet. BTC, ETH and COV transfers over the TRON network are not available at the time.

• BTC deposits require 3 block confirmations which usually takes around 40 minutes on average;

• ETH and ERC-20 tokens (COV, USDT, USDC) require 10 block confirmations which usually takes around 4 minutes;

• BEP-20 tokens (ETH, COV, USDT, USDC) require 10 block confirmations on the BSC blockchain which usually takes around 1 minute;

• USDT and USDC TRC-20 tokens require 20 block confirmations on the TRON blockchain which usually takes around 1 minute;

Please note that this timeframe will vary for different currencies as well as blockchain congestion. PrimeXBT does not charge any deposit fees.

Once your deposit has been processed on the blockchain, it will be reflected in your Transfers history.

Depositing from a MetaMask wallet

On PrimeXBT we also offer Direct Crypto Deposits using your MetaMask wallet. Navigate to the "Accounts" section of your account and select the ETH,USDT, USDC or COV Wallet to link with your MetaMask wallet.

In order to link your MetaMask wallet with your PrimeXBT Wallets you must install the corresponding MetaMask plugin in the browser you use to access the platform.

Note that you cannot link your BTC Wallet with your MetaMask wallet as MetaMask does not support BTC transfers to your PrimeXBT account at the moment.

Direct Crypto Deposits via MetaMask wallet are not available in the Android or iOS applications.

Once you have installed the MetaMask browser plugin, you will see the 'Connect MetaMask' option in your ETH, USDT, USDC or COV Wallet.

MetaMask integration with your PrimeXBT Wallets is available only through ERC-20 and BEP-20 networks and is not supported by the TRC-20 network.

1️⃣ Click the 'Connect MetaMask' button to link your PrimeXBT Wallets with your MetaMask wallet.

2️⃣ You will be redirected to a pop-up menu to confirm the link between your wallets.

Select the MetaMask account you wish to link with your PrimeXBT Wallets, and click the blue 'Next' button to proceed.

3️⃣ Once the correct MetaMask account has been chosen, click the blue 'Connect' button to confirm.

After you confirm to connect your MetaMask account with your PrimeXBT Wallets, you will find a blue 'Deposit' button in your ETH, USDT, USDC or COV Wallet.

4️⃣ To proceed with the deposit via MetaMask wallet, select the desired Amount to deposit, and click the 'Deposit' button:

5️⃣ You will be redirected to the pop-up menu where you can review and adjust the details of the transaction. Click on the blue notification box to add your PrimeXBT Wallet to your address book:

6️⃣ Next, click on the blue 'Add a nickname' button:

7️⃣ Name your PrimeXBT Wallet in your MetaMask account and add a Memo, and click the blue 'Save' button:

Additionally, you can select the desired amount of gas fees you wish to pay for the transaction by clicking on the blue 'Edit' button next to the transaction details.

Select the desired amount of gas fees for the transaction by clicking on the 'Low', 'Medium' or 'High' buttons:

You can also click on the blue 'Advanced Options' button to set up additional criteria for the transaction:

Click on the blue 'Save' button to confirm the changes.

8️⃣ Once all of the details of the transaction are selected and adjusted, click on the blue 'Confirm' button to execute the transaction:

Direct Crypto Deposits via MetaMask wallet support both the ETH (ERC-20) and the BSC (BEP-20) networks.\

• ETH and ERC-20 tokens (COV, USDT, USDC) require 10 block confirmations which usually takes around 4 minutes;

• BEP-20 tokens (ETH, COV, USDT, USDC) require 10 block confirmations on the BSC blockchain which usually takes around 1 minute;\

Please note that this timeframe will vary for different currencies as well as blockchain congestion. PrimeXBT does not charge any deposit fees.

Money deposits

Additionally PrimeXBT allows its users to make direct money deposits in USD from a personal AdvCash or Perfect Money Wallet.

Fiat deposits to the platform are available only for users with a verified account. Make sure to review our special guide about Account Verification.

Navigate to "the Accounts" section of your account, select the USD Wallet and click the blue 'Add money' button to make a deposit:

AdvCash

On the Deposit section of your account specify the detail of your deposit:

• USD currency wallet will be automatically preselected

• Select the destination where to send your Deposit to

The destination option allows to make a deposit directly to your Global Markets currency trading account.

For example: If a USD Global Markets trading account has been chosen in the destination field, all further deposits will be automatically redirected and credited to your Global Markets USD currency trading account. The destination of your deposits can always be changed again in the deposit form or in your Wallet.

• Select the payment method

Note that the minimum amount to deposit via AdvCash is 10 USD

• Select the desired amount to deposit

• Click the blue 'Deposit' button to continue

1️⃣ You will be redirected to an external page of the AdvCash service provider and receive a summary of your payment. Select the green 'Go to Payment' button to proceed with the transfer:

AdvCash transfers to your PrimeXBT Wallets are instant and free of charge.

2️⃣ Log in to your personal AdvCash account:

3️⃣ Upon log in you may receive a security request to confirm your browser. Proceed with the log in and insert the PIN code sent to your email inbox that is linked to your AdvCash account. Once the security PIN code is inserted, click the green 'Continue' button to proceed:

4️⃣ Review your payment and make sure the correct AdvCash currency Wallet is selected. Click the green 'Continue' button to proceed:

Make sure that the amount in your AdvCash wallet is displayed correctly and matches your payment amount. If your AdvCash wallet displays 0, this means that you have insufficient funds on the selected wallet. If your wallet has sufficient funds, yet displays an incorrect amount, make sure to contact AdvCash support team for additional assistance.

5️⃣ A confirmation pop-up window will appear. Do not close this window. Switch to the email inbox that is linked to your AdvCash account and follow the provided instructions in the email to confirm the withdrawal. Once this is done, switch back and click the green 'Confirm' button to complete the process.

Once the withdrawal is confirmed, the deposited funds will reflect in the corresponding PrimeXBT currency Wallet.

Perfect Money

On the Deposit Money section of your account specify the detail of your deposit:

• USD currency Wallet will be automatically preselected

• Select the destination where to send your Deposit to

The destination option allows to make a deposit directly to your Global Markets currency trading account.

For example: If a USD Global Markets trading account has been chosen in the destination field, all further deposits will be automatically redirected and credited to your Global Markets USD currency trading account. The destination of your deposits can always be changed again in the deposit form or in your Wallet.

• Select the payment method

Note that the minimum amount to deposit via Perfect Money is 10 USD

• Select the desired amount to deposit

• Click the blue 'Deposit' button to continue

1️⃣ You will be redirected to an external page of the Perfect Money service provider with the details of your order. Authorise the payment by specifying the details of your Perfect Money account:

• Member ID

• Password

Additionally you will need to fill in the Turing number (captcha) to complete the payment.

The Memo section allows you to place a note and/or name your payment for convenience. This memo will later be available to you in your Perfect Money account dashboard.

2️⃣ Once all the details are specified, click the 'Preview payment' button to review a summary of your payment:

Review your payment and make sure the correct Perfect Money USD currency account is selected.

Additionally on the preview page you can review the Perfect Money transfer fee which is equal to 1.99% of the total amount.

Click the 'Confirm Payment' button to execute the payment.

PerfectMoney transfers to your PrimeXBT Wallets are instant.

3️⃣ Once the payment is completed, you will be redirected to the summary page of your executed payment.

Click the 'Continue' button to return to your PrimeXBT currency Wallet where the deposited funds will be reflected.

Local Payment Methods

On PrimeXBT we additionally offer our clients from Thailand, Vietnam and Brazil Money deposits via Local Payment systems.

Navigate to the "Accounts" section of your account, select the USD Wallet and click the 'Deposit' button to make a deposit:

On the Deposit section of your account specify the detail of your deposit:

1️⃣ USD currency wallet will be automatically preselected

2️⃣ Select the destination where to send your Deposit to

The destination option allows you to make a deposit directly to your Global Markets currency trading account.

For example: If a USD Global Markets trading account has been chosen in the destination field, all further deposits will be automatically redirected and credited to your Global Markets USD currency trading account. The destination of your deposits can always be changed again in the deposit form or in your Wallet.

3️⃣ Select your country

The Select country option allows you to easily browser through the list of available countries to view the available deposit options for each. Alternatively you can quickly search your country by typing the name in the search field.

4️⃣ Select the payment method

Please note that Money deposits via Local Payment systems at the moment are available only for Thailand, Vietnam and Brazil.

5️⃣ Select the desired amount to deposit

6️⃣ Click the blue 'Deposit' button to continue

7️⃣ You will be redirected to an external page. Select the desired local payment system and follow the provided instructions on the page to complete the payment:

Please note that the provided local payment systems change dynamically and may vary depending on their availability.

Make sure that the selected amount to deposit in your PrimeXBT account matches the amount reflected in your local payment system.

Your payment may be cancelled, rejected or recalculated if the amount of the payment in your local payment system is changed.

If you wish to change the amount of your payment, navigate back to the PrimeXBT deposit section and select a new amount.

Upon executing the payment, your local currency is converted to USD. The applied conversion rate is provided by your local payment system. Make sure you have sufficient funds in order to successfully complete the payment.

Once the payment is executed and completed you will be redirected back to your PrimeXBT account.

Buying Crypto via Bank card

’Buy crypto’ option allows you to buy BTC, ETH and ERC20/BEP20 tokens - USDT and USDC - using a Bank card via a third-party exchange service Baksta.

To purchase BTC, ETH, USDT or USDC, click 'Buy crypto' button on the Main page to bring up the purchase menu.

Additionally, you can Buy Crypto via a third-party exchange service Baksta from the IOS or Android applications.

1️⃣ Select the payment currency and the amount you want to use to complete the order.

OR

2️⃣ Select the cryptocurrency and the amount you want to purchase and transfer to your PrimeXBT wallet.

An estimated rate will be provided in accordance with the selected Crypto and payment currency.

3️⃣ Accept the T&Cs and click 'Continue' to proceed with the order. Billing address menu will appear.

4️⃣ Fill in your personal billing address information and click 'Continue'. Financial profile menu will appear.

5️⃣ Fill in your financial profile details and click 'Continue'.

Make sure that your billing address information and financial profile details are specified correctly.

An additional confirmation menu will appear:

Click 'Back' if you wish to edit your details, or click 'Continue' to proceed with the order.

Note that you may be required to complete verification of your Baksta account to proceed with the order.

6️⃣ You will be returned to the initial purchase menu.

You can additionally review and/or edit the details of your order, or simply click the 'Continue' button to proceed.

7️⃣ Wallet selection menu will appear.

• Select the 'PrimeXBT Wallet' option to transfer funds after the purchase directly to your PrimeXBT account Wallet.

• Select the 'External Wallet' option if you wish to transfer funds after the purchase to an external wallet address.

Note that transfers to your PrimeXBT account Wallet after purchasing Crypto with Baksta are free of network commissions.

Make sure that you indicated the correct wallet address and network of the 'External Wallet' option is selected.

8️⃣ Click 'Continue' to proceed to the Payment options menu:

Please note that only the Credit or Debit Card payment option is available at the moment. It will be preselected by default.

9️⃣ Click 'Continue' to proceed to the Order summary page to specify your credit/debit card details:

Click on the 'Show order details' option to review the details of your order.

🔟 Once the details of your card are specified, click 'Continue' to place the order. The Order summary menu will now reflect your payment as 'Payment pending':

✅ Once the order is submitted, the Final confirmation menu will be provided. Click 'Confirm order' to execute the payment and complete the order:

Alternatively you can select the 'Cancel' option to cancel the order and request a refund.

As soon as the payment will be collected, the Final confirmation menu will reflect your order status as 'Sending crypto':

You will be redirected to an additional menu where you can select the 'Track your transaction' option to review the status of your transaction on the blockchain:

As soon as the transaction will be processed and confirmed on the blockchain, the purchased funds will be reflected in your PrimeXBT Wallet.

Click 'Ok' to return to your PrimeXBT account interface.

Additionally you can select the 'Order history' option in the upper right corner of the 'Buy Crypto' section to review all of your Completed, Processing or Pending order.

Click on the desired order to complete it or review the details.